FAQ

Where can I listen to The Teachers Lounge?

Our newest season of The Teachers Lounge is available to buy right here on our website. When you buy it, you’ll also get access to our Teachers Lounge Archive feed as well, which will eventually have the full backlog of the show. Currently, every season after our fifth season is exclusively owned by our friends at Stitcher, and can only be accessed with a Stitcher Premium subscription, but the others will eventually make their way to the archive feed over the next few weeks/months. With the other seasons to follow over the next two years as the rights revert back to us.

EVEN THE MINIS?

Yep!

HOW DO I GET THE PODCASTS?!

Simple! When you click the Buy It! links under each show, you’ll be redirected to a landing page where you’ll either create an account, or login to an existing account. From there you’ll enter payment information, and once you’ve successfully completed payment, here’s what’s next–

1. You’ll be redirected to another page that provides a link to the private RSS feed for the purchased show that you can then copy and paste into the supported podcasting app of your choice.

2. You’ll receive a confirmation email to the email associated with your account that will ALSO contain that same link.

3. If you bought a package that contains more than one podcast– you’ll be able to access both from the link that gets sent to your email. After providing login info to our site, all the shows you’ve purchased will be available to follow in the podcast app of your choosing!

I bought a podcast with a video bundle, how do I watch the videos?

  • On biggrandewebsite.com, select the “sign in” link at the top of the page. If you already have a login and password, select “sign in using password” on the pop up screen
  • Once you’re signed in, select the “Video” drop down menu at the top of the page, then select the show or project you’d like to watch.

I bought “Flushed” from y’all, how do I watch it?

Thanks for buying it! We’ve made “Flushed” available as both a direct download and streaming from our site. Feel free to use both or either. All we ask is that you don’t pirate or share it with people who haven’t bought it!

WHAT DO I DO IF I ACCIDENTALLY MESS UP AND BUY IT TWICE OR SOMETHING?!

Simple! Shoot us an email at biggrandeemail@gmail.com and we can take care of most “customer service” sort of stuff (refunds, incorrectly entered email addresses, etc.) which is all handled directly by Big Grande so we’ll make sure to address any troubleshooting issues as soon as humanly possible

%d bloggers like this: