FAQ

HOW DO I GET THE PODCASTS?!

Simple! When you click the Buy It! links under each show, you’ll be redirected to a landing page where you’ll either create an account, or login to an existing account. From there you’ll enter payment information, and once you’ve successfully completed payment, two things will happen:

1. You’ll be redirected to another page that provides a link to the private RSS feed for the purchased show that you can then copy and paste into the supported podcasting app of your choice.

2. You’ll receive a confirmation email to the email associated with your account that will ALSO contain that same link.

WHAT DO I DO IF I ACCIDENTALLY MESS UP AND BUY IT TWICE OR SOMETHING?!

Simple! Shoot us an email at biggrandeemail@gmail.com and we can take care of most “customer service” sort of stuff (refunds, incorrectly entered email addresses, etc.) which is all handled directly by Big Grande so we’ll make sure to address any troubleshooting issues as soon as humanly possible

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